Callback : Web CallBack Services
Callback

Callback

Unlimited access to the service, you do not need an internet connection or a PC. Sufficient is a regular landline or mobile phone. Firstly make a call to our access number and then hang up after getting a busy tone. Within few seconds our system will call you back. Answer the call and then dial the destination number you wish to connect to. The most important is that you are not charged for the call as it was not connected; on your side you got only busy tone. Thanks to that you can use the callback service while being abroad without having to worry about tremendous phone bills for international connections.

Authorization by CallerID

CallerID it is your phone number that is used to initiate the callback service. Based on this number our system can authorize your attempts so that when you get the call back, you will not be asked for entering PIN anymore, instead the system will ask you directly about the phone number you wish to connect to. It is comfortable and if you use the same phone number or numbers to trigger the callback (e.g. your home phone or mobile), you should log into our website and register the numbers there. To do so log in on our website www.ivoicecall.com using your username password pair and then click on authorized callerIDs menu. Press add new number button and put your phone number in the following format: 44225566888 (exemplary number from UK, 44 is the country code).

How It Works

  • Call our callback access number.
  • After hearing the busy tone hang up the phone. Because the connection tothe callback access number never gets connected, you are not billed for this call regardless which telecom operator you are calling from.
  • Within few seconds our system will call you back.
  • After answering the call you will hear a voice message prompting about entering your personal card number (PIN). Enter the PIN using dial pad. If the PIN is wrong the system will ask to re-enter 3 attempts are allowed during one connection.
  • After having entered the PIN correctly the system will enquire about phone number you wish to connect to. Enter the destination number, without leading 00, just country code and number e.g.: 23778524558 where 237 is a country code.
  • During the call you can disconnect from the called party at any moment without breaking connection with the system so that you can enter another phone number.
  • To do so press subsequently the following buttons on your phones keypad ** also when the called party ends the call firstly the system will ask you to enter another phone number without having to trigger the callback again.
  • In order to end using the callback just hangs up.

Fees

  • According to rates sheet.
  • 6 second billing.
  • In callback services a user pays for the connection from the system to his/her phone number and for the connection to the destination number. For example calling from Poland to United Kingdom the total cost consists of the fee for the call to India and for the call to UK.

Note

In the callback services the fees are to be paid to www.ivoicecall.com only, user does not pay any other fees to other providers.

Web CallBack

In the web callback a user can connect two phone numbers with each other. It can be for example your number and a number you want to connect to. Executing the callback, that is causing the system start calling given numbers, is triggered from the website, through the web callback applet.

How it Works

  • Log in to the users zone on www.wdtel.com.
  • Click on web callback link, you will find it in the menu.
  • In the Source field put the phone number which will be treated as the main number, for example your landline number. In the destination field put the destination phone number.
  • Press the Place Call button, the system will start calling to given numbers. At this time you can see on the interface the actual status of the connection, i.e. whether it is making call or already connected or for example busy.
  • Option a makes the system start calling both numbers at the same time. This way you can see when the called party is connected (i.e. when someone has answered) and at the instant you can answer the call that is ringing on your side.
  • Thus you can save some money avoiding situations when you pay for the call to your number while it is not certain that the call to the destination will succeed.
  • Option b in this case the system calls first to the source number, for example your phone, and only after you answer it starts dialing the destination.
  • During the call you can disconnect from the called party at any moment without breaking connection with the system so that you can enter another phone number.
  • To do so press subsequently the following buttons on your phones keypad ** also when the called party ends the call firstly the system will ask you to enter another phone number without having to trigger the callback again.
  • In order to end using the callback just hangs up.

Fees

  • According to rates sheet.
  • 6 second billing.
  • In callback services a user pays for the connection from the system to his/her phone number and for the connection to the destination number. For example calling from Poland to United Kingdom the total cost consists of the fee for the call to India and for the call to UK.

Note

Although the callback is initiated from PC the calls are not being sent through your computer. The connection is established directly between two phones. The service is very useful for those who because of poor quality of internet link or lack of required equipment can not or prefer not to realize the calls of pc to phone type.

 

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