Privacy Policy

Privacy Policy

WD Telecom, and its subsidiaries (collectively "WD Telecom") are committed to protecting the privacy of visitors to this Web site ("Site") and other WD Telecom Web sites.

WD Telecom wants to give you the comfort and confidence so that we can serve your needs better. In that effort, we respect and protect the privacy of those who visit or use our Website. Protecting your personal information is important to us. We handle all your personal information in strict confidence. By using this Website and submitting any personal information, you consent to the collection and use of this information by WD Telecom, its subsidiaries and affiliates or any third party having any kind of relations with WD Telecom consistent with this privacy policy. Also, please be aware that WD Telecom may change this Privacy Policy from time to time. If we do, we will prominently post any notification of changes.

Personal Information That You Choose to Submit.
As a visitor to our Site, you may choose to use the Site to send us information such as your name, mailing address, telephone number, E-mail address or any other information which means we can identify you as an individual person ("Personal Information"). For example, this may be when you send a question via the Site, register for a special service, submit your resume, enter a contest or purchase a product or service through our Site. Any time you submit Personal Information for a specific purpose using the Site, your information is used for that purpose only, unless you consent otherwise or as required by law. When you submit Personal Information to WD Telecom on this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in another country, which may not provide privacy protections similar to those your country provides.
We do not send unsolicited E-mail to you or other visitors to our Site. We use E-mail to respond to E-mail messages from you, to confirm product or service orders placed online and to engage in other communication that you have authorized or that we have determined necessary to more effectively service you and our customers.
In many cases, you choose the amount of information you supply (e.g., when sending us information through the Site, you may choose to include only an e-mail address - not a telephone number or mailing address - for replies). There may be instances where some of the information that we ask you to provide is identified as mandatory and some as voluntary. In such cases, if you do not provide mandatory Personal Information with respect to a particular activity, you will not be able to engage in that activity.
The information we obtain from you is generally necessary for us to provide your services and design new services for your future use. For example, we need to know your name, address and the services you buy from us to properly provide and bill for those services. When you call us, our representatives pull up account records and may refer to your bill, your calling patterns, and other information we have to answer questions you may have or recommend how we can best serve you.
We may also use information in our records to protect our customers, employees or property — for instance, to investigate fraud, harassment or other types of unlawful service activities involving WD Telecom or other carriers that we do business with. In some cases, it may be necessary to provide this information to the government or third parties who make a lawful demand for it.


We may use technology to track the patterns of behavior of visitors to our Website. This can include using a "cookie" which would be stored on your browser. We do not obtain personal data from your computer or gather personal information about you unless you personally give information to our server. Furthermore computer viruses are not passed through the use of 'cookies'. You have a right to refuse this and if you don't want this to happen, then you should modify your browser to prevent this happening..

Your visit on our site or using any kind of material or services available on our site permits WD Telecom, its partners, subsidiaries, affiliates, carriers, and/or agents, and/or the third party banking organization or other providers of payment services to personalize the content/material and services we offer to you. You also permit us to target advertising for products and services to your interests and tastes.

WD Telecom will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation consistent with this privacy policy.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
WD Telecom provides the right to its registered customer/user/visitor to opt-in or opt-out at any point of time without any kind of obligation. WD Telecom will not disclose any personal information we keep about you to any third parties, except for other companies related to the WD Telecom Group of companies and any suppliers we may engage to provide services that involve processing data on our behalf.

In order to ensure the security and safety of all your transactions with WD Telecom, we have put in place safeguards to secure the information we collect online. Our servers use encryption technology to protect the transfer of your credit card data to the concerned authority. We use industry-recognized standards in transaction security to protect the information you provide when you make a purchase at WD Telecom.

Like you, we at WD Telecom are concerned about customer privacy. We have a long history of maintaining the privacy of information we obtain in the normal course of providing our services. We work hard to serve you through new and exciting products and services. In the process, we remain sensitive to privacy issues.
Should you have other questions or concerns about WD Telecom Online Privacy Policy, please contact us at
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