Softphone : Communication Protocols

WD Telecom Softphone is a software program for making telephone calls over the Internet using a general purpose computer, rather than using dedicated hardware. Often a Softphone is designed to behave like a traditional telephone, it appearing as an image of a phone, with a display panel and buttons with which the user can interact. A Softphone is usually used with a headset connected to the sound card of the PC, or with a USB phone.

Softphone Applications

A typical application of a Softphone is to make calls via WD Telecom to other Softphone or to telephones. WD Telecom offer PC-to-PC calls for free; PC-to-phone and phone-to-PC calls are are not free. WD Telecom another type of Softphone connects to a private branch exchange (PBX) through a local area network (LAN) and is used to control and dial through an existing hardware phone. This is often used in a call center environment to make calls from a central customer directory, and to "pop-up" information on the screen about which customer is calling, instantly providing the operator with details of the WD Telecom between the caller and the company using the call center.

Communication Protocols

We use protocol called SIP (Session Initiation Protocol) by IETF, and G711, G723, 729, Audio Codec for Low and High Bandwidth users.

Softphone Features

WD Telecom Softphone has all standard telephony features (DND, Mute, DTMF, Flash, Hold, Transfer etc) and a lot of new ones like Presence, Wideband Audio and more.

Softphone Requirements

To make voice calls over Internet, you should have.

  • Any modern PC with a microphone and a speaker, or with a headset, or with USB phone.
  • Reliable Internet connectivity like DSL, WiFi, cable or LAN. 28.8 dial-up modem may be enough.
  • if you use a codec compressing the speech to this bandwidth.
  • Account with WD Telecom.


Authorized Voip

VoipSwitch Rent

Our managed VoipSwitch will give you the peace of mind that your business is well looked after, letting you focus on what you do best. Our VoipSwitch includes the following features and benefits:

  • Latest VoipSwitch Modules
  • VSC & VSR 2 / 3
  • To get module updates when ever new modules are available
  • Free initial training and configuration
  • Free PC Dialer wth antiblock
  • Intel XEON Quad Core Processor in Softlayar Datacenter
  • Handle Upto 500 CC
  • 100% Uptime Guarantee
  • 24/7/365 Live Support

Find out our VoipSwitch Rent Plans

VOS3000 Rent

Our managed VOS3000 Rent will give you the peace of mind that your business is well looked after, letting you focus on what you do best.

Our VOS3000 Service will give you the power, performance and reliability to ensure your wholesale bussiness a success. Why choose VOS3000 from Us?

  • VOS3000 V2.1.2.4 & V2.
  • Handle Upto 5000 concurrent calls
  • Protocol: SIP,H323,HTTP,TCP/UDP
  • Free initial training and configuration
  • 100% Uptime Guarantee
  • High-End Intel Exon Server
  • Routing by ASR, LCR(least cost routing)
  • Real-time monitoring for Call Performance

Find out our VOS3000 Rent Plans

Anti Block Dialers

Our Anti Block Symbian, iPhone, Adroid, Windows Mobile and PC Dialers work in all voip Blocked countrys. like UAE, OMAN & Soudi.
WD Telecom Ltd provides Pc2phone solution with excellent features & quality.
We offer our Pc2phone application with customized branding so you can market this solution under your own private brand and label.

Why choose our Dialer?

  • Anti-Block - Byebass any types of block
  • Byete-Saver - our Bytesaver technology save your internet Charge
  • Cost Effective - You only pay for what you use
  • Supreme Support - Dedicated 24/7 Live support
  • High Availability - No single point of failure

Find out Our Dialers